Shipping & returns

Nooc products are custom made for you. If we don't have your order in stock, we will make it. All of our products are handmade at our workshop in Suceava, Romania. If you are purchasing a gift or need your order shipped by a specific date, please don’t hesitate to contact us and we will do our best to meet your request. You will get an email when your order has been completed and shipped.

If you are unsatisfied with the product received, NOOC allows you to return it in 14 working days’ time from receiving the product, complying with the return conditions. If the product is being returned, the customer may choose to receive a refund or to order another product, paying the difference if the prices vary. 

If, for any reason, you are unsatisfied with our products & services, we will make things right.

We take great pride in the quality of our work & products and we hope you are too!